Consignment Sale - Frequently Asked Questions

Welcome to our Frequently Asked Questions page.  If the answer to your question is not below, please email us.

Q. Why should I sell at a consignment sale?
A. You receive 70% of the proceeds from your items and you get to shop before the sale is open to the public.
Q. What does the Treasure Chest use the proceeds for?
A. The 30% that the sale keeps benefits the nursery, preschool, and children’s ministries of the church.  In the past, funds have been used to buy playground equipment, computerized check-in system for Sunday School (and it lists children’s allergies!), renovation of preschool Sunday School rooms, baby Bibles and more. Each seller will get a letter of donation for their 30% that the sale receives.
Q. What does the Treasure Chest do with donated items?
A. Donated items will be distributed to needy families in Cobb County through organizations such as Our Fathers Hands, MUST Ministries, and other charitable organizations in the county.  Several needy families are invited to come on Saturday afternoon after items are picked up by sellers to choose items that have been donated.
Q. How many consignors do you accept?
A. 200.  For many sales we have had a waiting list, so register early to secure your slot.
Q. What are the minimum and maximum numbers of items I can sell?
A. You must have a least 50 items to sell.  You may sell a maximum of 200 items.
Q. What are the registration dates for the Spring 2012 sale?
A. Registration is through our online system only.  It opens on Monday, January 30 at 8:00 a.m.
Q. What information do I need in order to register as a seller?
A. You will need to create a user name and password.  
Q. Why do you charge a registration fee?
A. The $7 registration fee helps Due West Treasure Chest offset the cost of paper, other consumable materials used at each sale and general operating expenses.   The registration fee is deducted from your profits at the time your check is cut.
Q. As a seller, what time do I get to preview shop?
A. Sellers shop at 6:30 pm on Wednesday night before the sale. You may also sign up to volunteer online! Volunteers shop even earlier than sellers!
Q: Can I register for more than one consigner Number?
A: No, we allow one consigner number per household.
Q: Do I need to register a new account for every sale?
A: No, once assigned a consigner number, you will keep that number for all current and future sales.  You must still register when registration opens using the Returning Consignor Registration link.
Q: How do I find out my consigner number and/or password if I have forgotten it?
A: If you have forgotten your consignor number and/or password, there is an option to have it emailed to you. Click on the link to consign and it will direct you to enter your email address.
Q: What kind of items will you accept?
A: We will accept children’s furniture, equipment, toys, books, shoes and seasonally appropriate clothing. All clothing must be clean with no stains, tears or smells. We accept newborn to juniors sizes. Please check our ACCEPTED ITEMS and RECALLS page.
Q: How do I reserve a spot in the nursery for my child while I volunteer?
A: Childcare is offered for infants through children 12 years old for volunteers. We staff the nursery based on reservations, so please make your reservation as soon as possible. To reserve your spot for your child, you must notify Dawn Vickers at dvickers@duewest.org or call 770-427-3835 ext. 248.
Q. What if I am unable to use my packet?
A. You need to unregister by February 26 if you are not going to sell items. This will allow someone on the wait list to have a consigner number.  If you do not unregister, you will not be able to sell in the next sale.
Q. How can I most efficiently check in when I drop off my items?
A. Have all of your items inside by your drop off time, check in at the sign in table with one of our check in coordinators, and most importantly have your checklist and waiver completed.
Q. How can I reschedule my drop off time?
A. All drop off times are selected through the registration system.  You can log into the system and if other times are available you can change your drop off time.  After March 3 at 11:59 pm, you are no longer able to change your drop off time.
Q. When will I receive my check from the sale?
A. Checks will be mailed within two weeks of the close of the sale.
Q. When do I pickup my unsold items?
A. Pickup is at 4:00 pm on Saturday.  All items must be picked up by 5:00 pm.  At 5:01 pm all remaining items will be donated to charity.